Unable to Restore My Suspended Account

Question

Hello,My eBay account has been suspended, and I am currently unable to restore it. I have followed the provided instructions, but the issue remains unresolved.Could you please review my case and advise on the next steps?Thank you for your assistance.Best regards,Mikhail

disneyshopper · Answer

We are volunteers on this forum, not ebay staff members. We cannot review your account.

Here's how to contact eBay general customer service:

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST