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Unable To Post After Switching To Sellers Hub
Summary: lau_295688 switched to Sellers Hub from My Ebay and encountered issues, as item information no longer generates automatically, and Shipping and Return Policies must be set up via a computer, which they don't have. They've opted out of Sellers Hub but are still facing posting issues and seek advice on reverting to the original posting method.
I recently changed from My Ebay to Sellers Hub and it completely changed everything. When I post items the information does not automatically generate anymore and now it won't even let me post anything because it says I need to set up "Shipping and Return Policies" but says I can only do it on a computer which I don't have. Even after opting out of the Sellers Hub I'm still having this issue. Can someone let me know if there is a way to change it back to the normal way I was posting originally?
eastlaneave
Mentor3 weeks ago@lau_295688
Use a browser on your phone to Opt-Out of Business Policies. You can Opt-Out here:
The Opt-Out is in tiny writing on upper right.
https://www.ebay.com/bp/manage
Then you should be able to list your item as normal.
If you want to learn about Business Policies, which are a time saving feature, you can read here
https://www.ebay.com/help/selling/business-policies/business-policies?id=4212