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Unable to list Refurbished Items on Mobile, but possible on the website
I am having a weird issue where I cannot select refurbished (any refurbished condition) via the mobile app, but I can select it when listing on the website. Yes, I am refurbished approved.
I have tried reaching out to support, but I cannot get through the chat AI system to speak to an individual.
This has been persistent for 2-months after being able to list via mobile for the past year.
Any guidance or help would be appreciated.
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