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UNABLE TO GET ASSISTANCE OR FEEDBACK FROM EBAY
SELLER HAS NOT DELIVERED PURCHASED ITEM AND IS NOT RRESP0ONDIN TO REQUESTS FOR STATUS.
EBAY HAS NOT PROVIDED INFORMATION REGARDING PROBLEM.
WE NEED TO SPEAK TO A SUPERVISOR .
HOW CAN WE CONTACT A SUPERVISOR ?
THANKS
1 comment
eburtonlab
Mentor1 year ago@btex1646
If an item does not arrive by the last estimated delivery date and there is no tracking showing delivery, you should be able to file an "item not received" case the next day for up to thirty days. The seller then has three business days to provide tracking that shows delivery. After that, you have up to twenty-one business days from starting your case to ask eBay to step in and force a refund before eBay closes the case without a refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7