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Unable to find button to ship package.
I've sold my listing and I'm now looking to ship my package, but I can't find the button to ship the package. When I go to the selling page, all I see is view payment details, and when I click on ship now, it also only shows me the option to view payment details.
4 comments
comics-scifi-collectibles
Mentor4 months ago@crossi_0 I see that you sold this item for $1.
You also had Free Ground Shipping on it.
If it is paid for then you should see the item in your awaiting shipment section>
https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT
Then select Get Shipping label from next to the item.
Let me know if you have any questions. You are going to lose money on this sale. The transaction fee for items $10 and under is .30 cents. Plus eBay will charge 13.6% in selling fees.
You will have to pay shipping out of your own pocket which will be $5.17 to $6.36 depending on location.
crossi_0
OP4 months agoThanks for the help, but the problem I'm having is with the item before that sale.
comics-scifi-collectibles
Mentor4 months ago@crossi_0 That is the only item in your sold history.
It sounds like your buyer has not committed to buy and paid yet.
https://www.ebay.com/sch/i.html?_ssn=crossi_0&LH_Sold=1
comics-scifi-collectibles
Mentor4 months ago@crossi_0 Did you figure out what happened with the sold listing?
I see you have 2 active listings. What is the item number of the one that you think sold?
Also noticed that you have an item listed for Presale that is promising to ship sooner that you will have the item if I am not mistaken. https://www.ebay.com/itm/377117246468
To have an extended handling time of up to 40 days you need to use the listing tool in Seller Hub on a computer. Let me know if you'd like to know how to list correctly.
Presale policy>
https://www.ebay.com/help/policies/listing-policies/presale-policy?id=4252&st=
As a new seller you will NOT receive your payout for the item until AFTER tracking shows delivery to the buyer. New sellers are subject to fund holds of up to 31 days.
Payout holds