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Unable to delete ebay account after lifting account restrictions
From eBay through messages: 'We've received and verified the information we needed for your account. The selling restrictions on your account have been lifted, and your payouts are now available on your normal schedule, provided there are no other issues with your account.'
Cool. I attempt to delete the account for the 3rd and 4th time after lifting restrictions, and get this message from eBay... again:
'Thanks for sending us your request to close your account. We need some help from you before we can complete the process.
Here's what you need to do
We're sorry to see you go. If you have any questions or concerns, just get in touch. We'll be happy to help.
Your privacy is important to us and we appreciate your patience. You can read about our practices in our User Privacy Notice.
Here's what you need to do
- There's a restriction on your account. You'll need to contact us to get this resolved.
We're sorry to see you go. If you have any questions or concerns, just get in touch. We'll be happy to help.
Your privacy is important to us and we appreciate your patience. You can read about our practices in our User Privacy Notice.
Thanks,
eBay'
Ebay makes it a reach to actually have a live person help out with your account. I'm confused at out of options at this point.
eBay'
Ebay makes it a reach to actually have a live person help out with your account. I'm confused at out of options at this point.
1 comment
disneyshopper
Mentor8 months agoHere's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST