LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconunable to contact seller about return or refund for item purchased item was not as described. no way to send message. fnb2224View listingsPosted 3 years ago·Last reply 3 years ago 1 commentComment NewesteburtonlabMentor3 years ago5545View listingsIf an item is not as described, see here: https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0 You should be able to return the item at the seller's expense for a refund. If the seller does not cooperate, after three business days, ask eBay to step in and refund you.
eburtonlab
Mentor3 years agoIf an item is not as described, see here:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0
You should be able to return the item at the seller's expense for a refund. If the seller does not cooperate, after three business days, ask eBay to step in and refund you.