Locked
Discussions in this board are limited to the original poster and Community Mentors
Unable to complete purchase
I want to purchase an item and get all the way through "complete payment" then I get:
"Sometime there is a hold but call customer care." That takes me to an automated menu that doesn't have my issue covered.
Anyone know of an actual 1-800 number I can call for help?
Thank you,
Jim
1 comment
eburtonlab
Mentor2 years ago@baus-9572
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid