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Unable to be connected to a REAL LIVE AGENT
The AI that handles the HELP section is USELESS. Does anyone know how to reach a real live person to discuss postings of FAKE/COUNTERFEIT items?
1 comment
eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
Each eBay listing has a "Report item" link that can be used to report counterfeit items or other policy violations or fraud issues.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid