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Two recent purchases were delivered to two entirely different addresses than mine. The Post Office
My packages are being addressed a d mailed to different addresses other than mine. I called and confirmed this with my post office. One refunded me. One refused and EBay agreed with them because the standard notice showed that the package was delivered. It was delivered, but not to my address. EBay closed the case and no one refunded me my purchase price and no package received. I am nervous about ordering anything any more. So disappointed.
3 comments
eburtonlab
Mentor11 months ago@livelike_38
If tracking shows delivery, but nothing arrives, contact the shipping service to determine if the tracking corresponds to a delivery to your address.
If you can obtain hard copy documentation that the tracking does not correspond to a delivery to your address, contact eBay via social media and explain that you have a case of "false tracking" and you should be given the opportunity to provide your documentation to eBay via direct message. This is different than the usual "item not received" case which is handled automatically and which allows the seller to win by providing tracking that shows delivery.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
You can avoid many issues entirely by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.
livelike_38
OP11 months agoThank you.
eburtonlab
Mentor11 months agoYou are welcome -- good luck!