Two Feedback Areas
In the Seller Hub Feedback section, there are two Feedback links (one at top and one at bottom of the section). They lead to two very different feedback pages. Is one meant to be directed to the Buyer and the other to the general public? Are both public? Could someone explain?
5 comments
eastlaneave
Mentor4 months ago@good-stuff-turtle
Are you looking at Overview? https://www.ebay.com/sh/ovw
There is a summary of recent feedback in a box labeled Feedback - that is for the seller's review.
There are several places with links to your feedback profile. This is very helpful, is visible to both buyers and sellers. https://feedback.ebay.com/fdbk/feedback_profile/good-stuff-turtle
(each person will see more on their feedback about what was bought that anyone else will though)
Sometimes you can reach a 'classic' view of feedback which is simplistic and doesn't have enough information. It looks like this https://www.ebay.com/usr/good-stuff-turtle?_tab=feedback
Does this help? If not, can you describe what you are seeing?
good-stuff-turtle
OP4 months agoThanks for the reply. The top link in my original photo takes you to the page that you linking in your reply. you state that those comments are seen by both the Buyer and the Seller, but are they viewable to the public? The bottom link in my original photo takes you to this page (new inset photo). Are these comments public?
eastlaneave
Mentor4 months ago@good-stuff-turtle
I didn't see your photo when I composed my first reply.
1) The top feedback link is to your profile
Yes, feedback left is viewable by the public.
- when looking at buyer feedback, you can't see what they bought (unless looking at your own feedback)
- when looking at seller feedback, you can't see the buyer's ID (unless looking at your own feedback)
A few folks have opted to have private feedback, you can't be a seller with private feedback.
2) The bottom link is to leave feedback for your buying and selling partners. What's left there will be publicly visible on their feedback profile, and also on your 'Feedback Left For Others' tab.
Let me know if you have more questions.
good-stuff-turtle
OP4 months agoVery helpful. Thank you!
good-stuff-turtle
OP4 months agoHere is a pic...