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Two customers say they did not receive their item and eBay says the item did not ship. I used a eBay
I have two orders that the customers did not receive and have filed a claim with eBay, I shipped the very next day after the order. eBay says I did not ship but on my computer screen it says shipped for a week now. What do I do?
2 comments
lady_madonna
Mentor1 year ago@ms.collectibles24
Do you have a tracking #/tracking information? Is the tracking uploaded to the shipping details on Ebay?
ms.collectibles24
OP1 year agoI used a standard eBay envelope with tracking