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TURNED INSIDE OUT AND UPSIDE DOWN: AHEAD OF MY TIME, HORSES AFTER THE CART
I'M A VERY LONG TIME BUYER. OFTEN ENGAGING WITH SELLERS TO ELABORATE UPON SPECIFIC NEEDS TO FINE TUNE MY PURCHASES. RECENTLY I RESPONDED TO AN EBAY REQUEST FOR FEEDBACK ABOUT A CHANGE IN YOUR MESSAGING FORMAT WHICH I FOUND RATHER CONFUSING IN KEEPING TRACK OF EXCHANGES WITH SELLERS AS TO WHICH EXCHANGE CAME BEFORE WHICH. CONTRIBUTING TO MY CONFUSION WAS THE ADDED UP AND DOWN TEXT SCROLLING WITH PARTIALLY REVEALED TEXT I FOUND NECESSARY TO FOLLOW EXCHANGES. SINCE I DIDN'T RECALL THE CLASSIC FORM, I SWITCH BACK AND SURPRISINGLY DIDN''T FIND THAT HELPFUL ANY MORE. TODAY I FOUND A WHOLE NEW GRAPHC LAYOUT WHICH ALTHOUGH BEAUTIFUL, SNAZZY AND QUITE CONTEMPORARY CONFUSED ME EVEN MORE. ON THE ONE HAND, MOVING ACROSS A PAGE WITH ARROWHEADS DIRECTING A TOPICAL PATH WITH NO ARROWHEADS AT THE END OF THE LINE TO INDICATE CONTINUATION OR SERIAL ORDER RATHER THAN JUST PROCEEDING DOWN THE PAGE PRODUCED A SENSE OF STOPS AND STARTS WHICH CAUSED HESITATIONS ON MY PART AND BROKE UP CONTINUITY AND COMPREHENSION. INTRODUCTION OF POP-UP CONTENT PRODUCING INTERRUPTIVE DIGRESSIONS AS WITH WIKIPEDIA EXPANSIONS. THE BOTTOM LINE IS, I'M WONDERING IF ANYONE ELSE IS EXPERIENCING THIS AND IF IT MAY BE MAKING IMPARTING YOUR IMPORTANT INFORMATION ANNOYINGLY DIFFICULT, WASTEFULLY TIME CONSUMING AND INTERFERING WITH THE MAIN OBJECTIVE OF TRADE.
lady_madonna
Mentor2 years ago@hhh799
Could you please clarify your post?
hhh799
OP2 years agoI'M SORRY FOR NOT GETTING BACK TO YOU SOONER. ALTHOUGH I AM A LONG TIME BUYER, I'M NOT A SELLER SO GENERALLY REPLY MAINLY TO SELLERS I BUY FROM AND SO I'M NOT NOT GENERALLY ACQUAINTED WITH COMMUNICATIONS OTHER THAN THROUGH EMAILS AND MORE RECENTLY MESSAGING, ALTHOUGH MINIMALLY BECAUSE I'VE FOUND SOME SELLERS SEEM TO SPLIT REPLIES BETWEEN THOSE TWO PLATFORMS. I DO USE FORUM/ COMMUNITY PLATFORMS ON OTHER WEBSITES ALTHOUGH PREDOMINANTLY TO FIND OUT HOW TO REPAIR THINGS. SO EVEN IF I NEED TO DEAL WITH WHICH PLATFORM OR CATAGORIES (EVEN JUST MORE THAN ONE ) THAT I MUST CHOOSE BETWEEN TO ACCOMPLISH WHAT I NEED TO FIND OUT, I JUMP SHIP OR BAIL OUT, SO TO SPEAK BEFORE GETTING A "SOLUTION/ANSWER" ON THAT WEBSITE. WITH THE PROLIFERATION, DIVISION AND RENAMING OF SUBCATEGORIES AND OPTIONS/ALTERNATIVES I EITHER LOSE PATIENCE OR FIND THAT RESOURCE FOR INFORMATION TOO TIME CONSUMING OR TEDIOUS TO USE. IN ADDITION, AFTER THIRTY EIGHT YEARS OF PURPORTED "UPGRADING " OF PLATFORMS AND PROGRAMS BY COMPANIES FOR THE " IMPROVEMENT" OF THEIR PRODUCTS OR APPEAL ENHANSEMENT TO INCREASE CUSTOMERS SUCH EVOLUTION DOESN'T WORK FOR ME. FOR EXAMPLE, I STILL FIND AOL SERVES ME WELL DESPITE IT'S EVOLUTION AND CHANGES ALONG WITH IT'S OWNERSHIP. SO WHEN EBAY SOLICITED FEEDBACK AFTER IT CHANGED IT'S MESSAGING FORMAT TO ONE THAT I FOUND MORE DIFFICULT TO USE FOR MY PURPOSE ,AND FOUND THAT SWITCHING BACK ALSO SEEMED TO INCORPORATE SOMETHING NEW WHICH MADE IT HARDER TO WORK WITH, I OFFERED MY FEEDBACK. I DON'T CLAIM TO HAVE A "SOLUTION: NOR CAN I JUST SUGGEST FOR CUSTOMERS TO SWITCH BACK. IN FACT, MAYBE IT SERVES THEIR PURPOSES JUST FINE, BUT I REPORTED WHAT I THOUGHT MADE IT DIFFICULT FOR ME AND INQUIRED WHETHER OR NOT OTHERS MAY BE HAVING DIFFICULTY TOO. MAYBE I HAVE TO JUST CHALK IT UP TO MY AGE, BUT I DON'T THINK SO. ANYWAY, I HAD WRITTEN EBAY MORE ELABORATED FEEDBACK ON THE ISSUE RECENTLY AND WOULD REFER YOU TO THAT EXCEPT I CAN'T FIND IT ON EBAY. ON THE DAY I RECEIVED YOUR INQUIRY, I FOUND AN EXPLOSION OF MORE NEW OPTIONS MAKING IT EVEN MORE DIFFICULT TO NAVIGATE. IN SHORT, FOR ME THERE SEEMS TOBE A VISIO-SPACIAL ISSUE INTERACTING WITH INCREASED CONTENT SPREAD ACROSS INDIVIDUAL PAGES IN ADDITION TO TEXT AND WINDOW MOVEMENT VERTICALLY UP AND DOWN PAGES WHICH MUST BE CONTROLLED IN COORDINATION CONTROLLED BY HAND TO MOUSE OR FINGER TO MOUSE (WHEEL) MOVEMENTS IN OPPOSITE DIRECTIONS VERTICALLY. I HOPE THAT CLARIFIES WHAT I INTENDED TO CONVEY IN MY UNINTENDED POSTING. BE WELL.