Turn off autopay (for buying)

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Coupon says not eligible when I have autopay on. How do I turn it off?

jwo2007

942 View listings

Posted 6 months ago·Last reply 6 months ago

3 comments

mr_lincoln

Mentor6 months ago

5086 View listings

Hi @jwo2007

Since Auto-pay is a Seller account setting it can be done on the following page near the bottom. There are two settings, one for Offers and the other for Auctions. Buyer management | eBay

jwo2007

OP6 months ago

942 View listings

Thats why it doesn’t make sense… its a coupon for me to purchase something… but it says not applicable on purchases where I (as the buyer) have autopay enabled.

mr_lincoln

Mentor6 months ago

5086 View listings

@jwo2007 wrote:
Thats why it doesn’t make sense… its a coupon for me to purchase something… but it says not applicable on purchases where I (as the buyer) have autopay enabled.

@jwo2007

It could just be bad messaging from eBay. You may be trying to purchase from a Seller who has it turned on too.