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    Trying to sell internationally but old ebay settings might be in the way
                     

    International people can't see my items in the phone app despite the items being enrolled in the ebay international shipping program and them clicking on a link to get to the item.

     

    I used to have settings to disable selling outside of the US and have removed everything I can find but think there might be more elsewhere. Does anyone have a list of all the settings where folks could be denied access to bid on items based on their location?

    anjunadog
    anjunadog
    196View listings
    Posted 2 years ago · Edited 2 years ago·Last reply 2 years ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    woodland_gnome

    woodland_gnome

    ·2 years ago
    23View listings

    There are item specific restrictions on EIS, and those listings that do not qualify simply don't include it.  See   https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348&st=3&pos=1&query=eBay%20International%20Shipping%20program&intent=international%20%20sh&lucenceai=lucenceai&docId=HELP1704#section5

                                           
    anjunadog

    anjunadog

    OP2 years ago
    196View listings

    This was clear as mud and did not explain anything.

     

    There was no indicator on any of the ebay seller pages that required information isn't included.

                                           
    disneyshopper

    disneyshopper

    Mentor2 years ago
    8654View listings

    I looked at 3 of your listings and they all only ship to the USA.  Go to

    https://www.ebay.com/ship/prf

     

    and opt into the ebay International Shipping

     

    Now check your listings and see if the EIS is enabled.

     

     

     

                                           
                                                                                     
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