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Trying to reactivate my selling account after years of being restricted
I was one of the many who was banned from selling due to the never explained purge of sellers about 10 years ago or more. I would like to get my selling account reactivated but I find no information on how or who to contact to appeal. To be clear, I had over 4000 positive feedback at the time and I did nothing wrong!!
8 comments
stuffnclutter
OP2 years ago@lady_madonna Thank you! My apologies for my comment. It wasn't meant for those responding here but going thru the "Contact" hoops Ebay provides. I appreciate the link! Stay tuned 😉
stuffnclutter
OP2 years agoThank you both for replying but I suggest if you want to help, Google Ebay Purges Sellers. It was a big deal and had lots of national coverage. Here is just a sample and her site has many more references to what was a purge.
Suspended eBay Sellers Suggest Widespread Purge - EcommerceBytes
I'm just looking for an actual human being who can explain how and if my account can be reinstated.
lady_madonna
Mentor2 years ago@stuffnclutter
The Ebay Mentors here ARE actual human beings. They provided correct information.
If you prefer to deal with Ebay Customer Service, you can use the following link to request a call back from a CS rep or to chat online with an agent:
https://www.ebay.com/help/eua?id=5275&mkpid
Available 5:00 am to 09:30 pm Pacific Time.
gosimus
Mentor2 years ago@stuffnclutter
< It was a big deal and had lots of national coverage. Here is just a sample >
I see what you mean. Yes, you're right. I don't remember that, but then, I don't remember anything else about 2013 either. 😀
stuffnclutter
OP2 years agoSo I contacted EBay via Chat and this was their response. A ridiculous explanation that say's absolutely nothing why I and 50,000 or more other sellers were unceremoniously suspended. I was trying to reestablish my account and understand why. I am not going to bother pursuing it because there is nothing further I can do anyway and I am very happy to be on ETSY, a much friendlier platform to it's sellers with less fees and less draconian rules.
tenbigdogs
Mentor2 years agoHi @stuffnclutter We all could have saved you that effort. Once eBay closes an account, for any reason, it cannot be reinstated. You will need to open a new account and start fresh. Good luck!
gosimus
Mentor2 years ago@stuffnclutter
< banned from selling due to the never explained purge of sellers about 10 years ago >
I don't remember that, but banned and purged aren't the same thing. Maybe you're thinking about accounts being purged because of long-time dormancy. It has to be a really long time.
I agree with disney. Your difficulty stems from the new Managed Payments type of, uh, managing payments.
disneyshopper
Mentor2 years agoThe account you are posting with shows:
and has 4950 feedback. It sounds like this is the account you are referencing.
ebay uses Managed Payments to send funds to sellers' checking accounts.
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792
First, make sure the registered name on ebay matches exactly to the name on your checking account. You can make any changes here:
My ebay > Summary > Account > Personal information
Make sure you supply a physical street address. You can change to your P.O. box later.
If you want to change the checking account, go here:
Seller Hub > Payments > Payout settings> Payout method