Trying to get a refund for anitem that does not work and Ebay has no record of.

Question

Item ID:316218931638Order number:21-12683-99856Seller:techtorquedeals

disneyshopper · Accepted Answer

The item sold on Feb 11. https://www.ebay.com/itm/316218931638 If you do not see the item in your Purchase history, it sounds like you may have made the purchase as a Guest.Guest purchases are separate from items you purchase while logged into your account.Check your email for a message from ebay that includes the PASSCODE that was given to you. Log in with that email address and PASSCODE and you should be able to file a case for Item Not Received, or a Returns Request, as the case may...