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Triangulation Fraud Response
Good Afternoon fellow eBayers,
On May 8, I notified ebay of a user who lists himself as being in Ecuador who is running a triangulation fraud. I requested that ebay refund my purchase amount from the fraudster so that I could return the product to the U.S. retailer used by the fraudster to drop-ship the item he bought with the stolen card.
I received back a no-reply email saying "Thanks for letting us know about the issue you had with an eBay seller or listing. We’re looking into your report and appreciate you taking the time to get in touch. We’ll take it from here."
9 days later, I've heard nothing more from Ebay and the fraudster is still going strong. He's selling more products and getting positive feedbacks since he posts them at a large discount, and the U.S retailers he uses get them sent out promptly.
I'm not going to identify the seller here, as I don't want to do anything that could compromise whatever investigation ebay may have going. I was just wondering if anyone else has run into a situation like this, where ebay doesn't seem interested in promptly shutting down this type of Fraud. Is it because they're still collecting their selling fees from the fraudster, and it's the retailers he uses for drop-shipping who end up being the ultimate victim when hit with all the chargebacks on the stolen cards?
jrbsdeals
OP4 months agoThanks for the info. The article addresses the subject very well. I didn't realize how wide-spread this fraud is on eBay. I guess the bottom line is I shouldn't expect to hear any more from eBay on the subject because, as I suspected, it's an extremely low priority type of fraud for them becuase they actually profit from it in the form of seller fees, and their buyers are happy with the prices and the goods they're receiving.
eburtonlab
Mentor4 months ago@jrbsdeals
One of the issues with triangulation fraud is that each party only has a piece of the entire puzzle, and by the time the fraud is recognized, the window to act has often already closed.
From eBay's point of view, the seller is selling legitimate products, and buyers are receiving what was described and are apparently happy with what was received. The fact that the actual supplier of the products is being paid with stolen credit cards may not be apparent until much later.
More here:
https://www.valueaddedresource.net/triangulation-fraud/