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Tracking says delivered but buyer claims it wasn't
This Is the first time a buyer has claimed they didn't receive a package but the USPS tracking in eBay INDICATES THE ITEM WAS PUT IN THE BUYERS MAILBOX. WHAT IS MY RESPONSIBILITY HERE OTHER THAN TELLING THE BUYER TO CONTACT THEIR POST OFFICE?
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golfingaddict
Mentor1 year agoIf you shipped to the address provided on the order details page on eBay, you have protection for any claims for non delivery. If the item is over $750 you need to have signature confirmation.
Here is a page that will help you help the buyer.
Help a buyer with an item they didn’t receive | eBay