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Tracking said delivered buyer said not
My tracking said the item was delivered the buyer is saying it was not. What do I do?
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Discussions in this board are limited to the original poster and Community Mentors
My tracking said the item was delivered the buyer is saying it was not. What do I do?
wooden_flower
Mentor2 years ago@h-333-y
You are asking on the US site. You really want someone in the UK to answer, since they will be familiar with the options available from Royal Mail and other UK services, and you can then help the buyer ask for help in locating their package.
If the buyer has opened a not received claim, respond to the claim by entering the tracking # that shows delivery to the buyer’s location. You then want to message the buyer with info on how to ask the carrier for assistance.
Sign out of ebay.com and sing in at ebay.co.uk.
h-333-y
OP2 years agoThanks didn’t realise I was on the American site, thanks for replying . Have eventually found a UK number and spoke to someone.