Tracking on Ebay is different than USPS
Had a buyer reach out since the tracking number provided on Ebay says delivered on a date that already past to a different address. But on Ebay, it just says shipped(which is correct). Has this happened to anyone before? If so, what to do?
1 comment
comics-scifi-collectibles
Mentor1 year ago@axemninja This is a technical issue. eBay has posted an official reply here>
https://community.ebay.com/t5/Shipping/Tracking-info-update/m-p/35140940#M507389
You can share the link to the post with your buyer so that they know that you are not trying to pull a fast one.
I would apologize for the inconvenience and assure them that they will receive their package.