Tracking number scam

Question

Anyone else getting an email from the seller saying they sent you the wrong tracking number. They say they will send you a new one. Then package was delivered. So tired of the scam sellers. Amazon and Wal mart has never been a problem. I've been with Ebay for 20 years,with over 1500 purchases. I'm about done with these scammers.y Very disappointed. Tom

house*of*paws · Answer

Hi @truckermm0

I just wanted you to know that I have been the victim of the infamous 'Fake tracking scam' on both Amazon and Walmart ... as well as on eBay. As long as the website allows buying from 3rd party sellers ... we may experience the scam at some time.

eburtonlab · Answer

@truckermm0

First, contact the shipping service used to determine if the tracking number corresponds to a delivery to your address. If the name and address on the package is not yours, you may be the victim of "false tracking".

One option to deal with "false tracking" is contacting eBay via social media, specifically via Instagram. If you can get documentation from the shipping service that the tracking number is not associated with your name and address, you may be able to contact eBay via Instagram direct message, mention false tracking, and get a chance to submit your documentation.

If you cannot get documentation or if that does not work:

Since false tracking allows a scam seller to win an "item not received" case, the next step would be to file a "not as described" return on eBay and be prepared to return exactly what you received if the seller provides for return shipping, or ask eBay to step in after three business days if the seller does not refund you or provide return shipping.

In the future, stick to experienced sellers with a long history and avoid new or unproven sellers, or sellers that show warning signs of being a potential scammer: drastic changes in selling behavior or offering deals that are "too good to be true".