Looking at the feedback they left, Ebay had to get involved, so they probably refunded the buyer from your account and let them keep them, plus kept their fee's.
It sounds like the buyer filed a Returns Request, you supplied a return shipping label, and you have refunded the buyer. I believe the tracking number should be in your Returns Request.
kensgiftshop
·3 years agoLooking at the feedback they left, Ebay had to get involved, so they probably refunded the buyer from your account and let them keep them, plus kept their fee's.
kensgiftshop
·3 years agoIf you refunded the buyer before they were returned, you probably won't be getting them back.
Always wait until they are returned before you refund.
disneyshopper
Mentor3 years agoYour post is a bit confusing.
It sounds like the buyer filed a Returns Request, you supplied a return shipping label, and you have refunded the buyer. I believe the tracking number should be in your Returns Request.