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Tracking# not being scanned by USPS
Summary: rokwell11 is experiencing issues with their USPS letter carrier regarding package pickups and tracking scans. They are unable to visit the post office and have noticed that the tracking information often remains in 'pre-shipment', affecting their shipping times and payments. Despite filing claims with the postal station, the problem persists, leading to concerns about their account status and financial impacts. They seek advice on how to track pickups and prevent their account from being negatively affected.
I am having issues with my USPS letter carrier and package pickups. I am unable to go to a post office and have package pickups as needed. Lately it's been a 50/50 if the barcode tracking info. is scanned which then results in the order registering as item still in "pre-shipment" and buyer confirms receipt of item. This not only puts my shipping time in deep decline, I am also not getting payment as tracking# is still in pre-shipment per the USPS!
I have repeatedly opened claims with the postal station in question, yet this continues to happen.
What else can I do to keep from getting my account dinged and losing payouts and merchandise?
Is there a way to notate the day the item gets picked up?
Any help would be greatly appreciated!
golfingaddict
Mentor1 month agoChange your handling time.
Ship faster than the handling time states.
Speak with the carrier as they pick up the packages.
Simply changing the handling time to 2 days and actually shipping in one day will solve the problem.
I also would go up the ladder at the Post Office until I got resolution. Talk to the Post Master, the regional office, even file a complaint at www.usps.com
eBay can't help you.