Tracking issues

Question

I have 40+ orders that show no tracking update for orders shipped from .74 -1.32. These are baseball cards with shipping printed from eBay. Has anyone else had these issues?

some will show they’ve been in Manchester NH or Boston MA. For the last week and a half.

comics-scifi-collectibles · Answer

@shup_9930 ESD tracking can be very spotty. Buyers may even receive the cards but you won't have a delivery confirmation scan. The thing to keep in mind it is not the same as regular shipping. Are you making sure that your envelopes are flexible? No bubble envelopes etc?

eBay Standard Envelope is a Metered Mail shipping method and the tracking can only be read by the sorting equipment. You can't look it up on the USPS site like regular tracking you have to use this tracking tool> https://www.trackmyshipment.co/

If a buyer files a not received refund request then you can file an insurance claim to get your money back. See this link>

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-standard-envelope?id=5308&st=3&pos=1&query=eBay%20standard%20envelope&intent=eBay%20standard%20&lucenceai=lucenceai&docId=HELP1689#section6

For future shipments I recommend dropping your envelopes in the metered mail box at your post office.

You can also review this post by a fellow Mentor that has screenshots of proper packing as the envelope must remain flexible enough to easily bend around standard coffee mug to be read by the sorting equipment. The example is for coins but the same rule applies for post cards and trading cards. A high volume card seller said that he uses a few sheets of standard printer paper around the card to protect it.

https://community.ebay.com/t5/Ask-a-Mentor/Standard-envelope-shipping/m-p/34239169#M5984