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Tracking info
i sold an item and entered the tracking information. I listed USPS but it changed it to FedEx. Is there a way that I can delete the tracking information and put the correct in? My payout is on hold because it shows no movement but the item is already at its destination.
1 comment
jacbarcollectibles
Mentor1 year agoYou will need to contact eBay customer service and let them know the shipping carrier changed and give them the new tracking number to check to see delivery.
You can contact customer service using this link to ask for a call back: https://www.ebay.com/help/contact_us?id=4191&st=10 Please note that if the wait time for a call back is too long eBay will remove the option until the wait time is shorter. Just try again later. Customer service is open from 5am to 9pm Pacific Time.