if a buyer requests assistance from eBay that they did not receive the item they purchased, but the tracking indicates that the item was delivered in a timely manner, what can the seller do? eBay places funds on hold when the fire says they did not receive the item but tracking indicates it was delivered. What can the seller do? On the response, I have typed in the tracking number but the software freezes at that point and nothing is resolved. What can the seller doing in this case?

tracking indicates item was delivered, buyer opened the case with eBay stating they did not receive | Ask a Mentor

tracking indicates item was delivered, buyer opened the case with eBay stating they did not receive | Ask a Mentor | eBay Community