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Tracking Already Provided — Requesting Release of Funds & Account Access
Hi eBay Support,
I’m reaching out because I’ve been asked to re-submit tracking information for a recent order in order to verify the transaction. However, I had already provided the tracking number earlier, and the item has since been successfully delivered to the buyer.
At this point, I’m unable to re-upload the tracking again since the delivery is already complete. Additionally, I'm now unable to list any new items on my account, and I haven’t received my funds yet — even though the transaction was fulfilled as required.
This is preventing me from moving forward with any other sales, and I don’t currently have goods available to re-list while waiting for this to be resolved.
Could you please review the case and assist in releasing the funds and restoring full access to my account?
Thank you for your time and help.
Kind regards,
