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Top Rated Seller "Tracking" status
How do I prevent losing TRS status because of late or non-existent "Tracking" on my sales? I always add tracking except when do a local pickup. There is no tracking when the buyer and seller agree to do a local pickup. So, how do I avoid getting dinged?
Any help is greatly appreciated.
Curt
3 comments
fashionsandbeauty4u
Mentor2 years ago@sandiego_livin
Top Rated Seller status is based on sales volume. Top Rated Plus involves (among other things) shipping in one day or less. Here is information on Local Pickups
https://www.ebay.com/help/selling/posting-items/setting-postage-options/local-pickup?id=4181
EBay will send the Buyer a code for you to enter to prove the Buyer picked up the order. Entering that code takes the place of "tracking".
sandiego_livin
OP2 years agoThank you for this help. I guess I'll dig a little deeper to find out how to get the code. I don't typically offer local pickup so the listing doesn't show it. I'm not adverse to meeting a buyer in a public place and have done so only on a few occasions. Do you have any specific insight on how to get the code and where to enter it so that this tracking 'ding' goes away?
Thanks so much for the quick reply. I've book marked the article you sent so I can refer back to it later.
Best, Curt
fashionsandbeauty4u
Mentor2 years ago@sandiego_livin
Proof of pickup
Proof of pickup is required to protect you against item not received cases.
For proof of pickup you can:
To scan the QR code:
If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.
Tip
When you scan or manually enter these codes, the item will immediately be marked as delivered but you'll still need to mark the item as paid if you collect cash at the time of delivery.
If you don't want to use the app, ask the buyer to sign a copy of the eBay order form at the time of pickup.