Top Rated

Question

I have a Top Rated Standard. It says non of my 150 listing qualify for the Top Rated Seal. Why wouldn't my listings qualify? Thanks,Jack

comics-scifi-collectibles · Answer

@rcopleyman To Qualify your listings for the Top Rated PLUS Badge you have to offer same or one day handling AND Free Returns.

Here are the details>

eBay Top Rated Plus requirements and benefits

Once you've reached Top Rated status, you can qualify your listings for these exclusive Top Rated Plus benefits if you offer same- or 1-business-day handling time and 30-day or longer free returns:

The Top Rated Plus seal will be displayed prominently in search results and in the listing description
A 10% discount on your final value fees, which is calculated on the total amount of the sale, including shipping and tax
- The discount does not apply to the per order portion of the final value fee
- The discount does not apply to any additional final value fees applied to sales in categories where you're rated as Very High in your service metrics for 'item not as described' returns

Please note, the 10% final value fee discount is only available to sellers resident in the country in which they're Top Rated. For example, if you're selling through eBay.com, you must be resident in the US to qualify for this discount.

Free returns must be based on your item's location in order for your listings to qualify for Top Rated Plus:

If the item location is in the same country as the eBay site you listed on, you need to offer 30-day free domestic returns
If the item location isn't in the same country as the eBay site you listed on, you need to offer 30-day free international returns

In some product categories, we'll extend the discount benefit (but not the seal) even if you don't offer 30-day free returns.

See the full list of circumstances where the discount benefit applies

In Jewelry & Watches, and most Collectibles & Art categories, you need to offer 14-day free returns
When you use freight shipping or sell items in the following categories, you need to offer 30-day or longer returns, but the buyer pays for return shipping:
- Books
- Motors > Automotive Tools & Supplies
- Motors > Parts & Accessories
- Movies & TV
- Music
- Musical Instruments & Gear
You don't have to accept returns for these categories:
- Business & Industrial
- Cell Phones, Smart Watches & Accessories > Cell Phone Cards & SIM Cards > Cell Phone SIM Cards
- Coins & Paper Money > Bullion
- Coins & Paper Money > Virtual Currency
- Computers, Tablets & Network Hardware > Computer Printers, Scanners & Supplies > Printer Ink, Toner & Paper > Printer Ink Cartridges
- Computers, Tablets & Network Hardware > Computer Printers, Scanners & Supplies > Printer Ink, Toner & Paper > Printer Toner Cartridges
- Computers, Tablets & Network Hardware > Computer Software
- Gift Cards & Coupons
- Home & Garden > Food & Beverages
- Home & Garden > Yard, Garden & Outdoor Living > Plants, Seeds & Bulbs > Plants & Seedlings
- Pet Supplies > Bird Supplies > Food & Treats
- Pet Supplies > Cat Supplies > Cat Food
- Pet Supplies > Dog Supplies > Dog Food
- Pet Supplies > Fish & Aquariums > Coral & Live Rock
- Pet Supplies > Fish & Aquariums > Food
- Pet Supplies > Fish & Aquariums > Live Fish
- Pet Supplies > Fish & Aquariums > Live Invertebrates
- Pet Supplies > Fish & Aquariums > Live Plants
- Pet Supplies > Small Animal Supplies > Small Animal Food
- Sporting Goods > Fishing > Baits, Lures & Flies > Live Bait
- Tickets & Experiences
- Trading Cards (Sports Trading Cards, Non-Sports Trading Cards, and Collectible Card Games)
- Wristwatches

The Top Rated Plus benefits don't apply to:

Items listed in the Real Estate and Specialty Services categories
Items with local pickup only

https://www.ebay.com/help/policies/selling-policies/seller-standards-policy?id=4347&st=