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To ship or not to ship
The main address for the buyer say is Florida but there is another address to the right of that for a different state like New York, that says DO NOT SHIP TO THIS ADDRESS. When I contact the buyer he tells me to ship it to the one that in in N.Y. and he does not understand why it says Florida for a main address. So if I send to n.y. and its wrong, I'm screwed. If I send it to Florida and it's wrong, I'm screwed. Should I just return his money
1 comment
mr_lincoln
Mentor2 years agoHi @rams_027
Do you have a screen shot of the address that is on the Label flow, meaning you click on the Print label so the page opens (you can always back out), just need to know if only ONE address is there and which one it is.
I am not aware of 2 addresses being on the label flow.
If the address is wrong on the Print label flow message the Buyer and let them know eBay expects you to ship to the address on file or lose your Seller protections and they can message you asking to cancel so they can UPDATE their address and then buy the item again after you Relit it.