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I can't access my gift card.And then you say it's at my debit card.Which neither one of them is true.I can't reach a virtual assistant or a live agent.Where is my refund?
3 comments
preston4444
OP7 months agoMy gift card is not available and my refund was not deposited in my account.
eastlaneave
Mentor7 months ago@preston4444
If your refund is a gift card, it will be connected to your account.
Put an item in your cart and start checkout (don't complete it)
You will be able to see your gift card on the checkout screen.
eastlaneave
Mentor7 months ago@preston4444
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.