Time away not working?
I set my store to time away with purchases enabled yesterday but it is not displaying time away on my listings and I have had several sales today that say I must ship by tomorrow. I turned off time away and restarted time away and still got a sale several hours later that states I must ship by tomorrow even though I have it set away to the 29th.
3 comments
comics-scifi-collectibles
Mentor3 weeks ago@scooterboy! You might want to just select the option to hide your listings since you are having so much trouble with Time Away.
Do any of these exceptions apply for the items that sold?
Whether you choose to allow sales or pause them, delivery dates won't be updated for:
Second Chance Offers
Auto-accepted offers
Pending counter-offers
Seller initiated offers accepted during Time Away
Items with local pickup or in-store pickup as the shipping option
Digital items
Athletic shoes eligible for Authenticity Guarantee
You may want to change the shipping format or the handling times on these items while on time away.
scooterboy!
OP3 weeks agoNone of those exemptions apply to my situation.
comics-scifi-collectibles
Mentor3 weeks ago@scooterboy! I'm not sure why it's not working then. :(