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thriftbooks sold me a book that they said was in "good" condition - it's not in good condition
Dust jacket stained, dirty and torn. Hardcover nasty and stained. Pages very yellowed and brownish and someone has taken a pen to it throughout. Unusual smell and sinus irritant when opened.
2 comments
evry1nositswindy
Mentor8 months agoGo to your purchase history and click on item is not as described. You provide pictures of the damage. The seller has 3 days to refund or issue a return label to you. If not, you can ask eBay to step in on the 4th day and they will force a refund. Large booksellers usually ship their items from different warehouses and it usually isn't shipped by the same person who 'graded' it. There is a reason why their prices are so cheap. I always shop smaller sellers when I want a book because I want to see actual pictures of what I am buying, not stock photos based on the ISBN#.
golfingaddict
Mentor8 months agoOpen a return request.
Return an item for a refund | eBay
Use the reason, "Not as described" or whichever is similar to the problem you described.
The seller will have to respond within 3 days with a shipping label (pre-paid) or a refund.
If the seller does not respond, you can ask eBay to step in to help.
Do not close the return until you have a refund. You will have to return the item if the seller sends a label or you will not get a refund.