They send me emails saying my sales are in danger they charge me crazy saleing fees and i cant g

Question

Iv not canceled a order im aways on time they take almost half of my profit on fees and I ask them call me 8 times yesterday I had phone my hand whole time nobody called

eastlaneave · Answer

@rikiv37

-- Has your seller level dropped to Below Standard?

Please check here for your seller level
https://sellerstandards.ebay.com/dashboard

and your Service Metrics are here
https://www.ebay.com/sh/performance/service-metrics

You will be able to see the overview of any issues, and can pull a report to see details.

Please read these pages carefully
https://www.ebay.com/help/selling/selling/seller-levels-performance-standards?id=4080#section6
https://www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347
https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822#section6

If you copy and paste the details from Seller Level and Performance Metrics, we can provide advice.

To get a call back, make sure your phone spam filter is turned off. eBay might get marked as an unwanted call.