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The soap that I order l did not received it
The address [Removed by moderator]
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The address [Removed by moderator]
oscarsaut-39
OP5 months agoEdna raqueno
order Dr. Kaufman bar soap
payment was deducted on my account for 26.00 dollars until now l never received anything at [Removed by moderator]
comics-scifi-collectibles
Mentor5 months ago@oscarsaut-39. This is not your seller or customer service. We can't access accounts.
Does the tracking show it was delivered to ANOTHER address? Please answer this question.
Since you have not answered I will give you the standard answer on how to file a not received refund request case.
Please let me know if you have already tried this and your refund was denied.
Sorry your purchase didn't go smoothly. Here's how to get your money back.
Look for the last estimated delivery date in your purchase history. You can file a refund request when it is one day PAST the last estimated delivery date . If tracking shows movement I recommend waiting a week or so for postal service delays.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.
comics-scifi-collectibles
Mentor5 months ago@oscarsaut-39 Does your soap show it was delivered to a different address?
OR does just show it's still on it's way and late arriving?
Please let us know so we can tell you how to get your money back.