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The seller will not send the return shipping label
I bought a camera said to be in working condition. Upon arrival I realized it is not in working condition as stated. The seller agreed for a return but never sent the shipping label. There is no option for eBay to step in and it’s been 4 business days
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comics-scifi-collectibles
Mentor1 year ago@t6m44_53 Did you start the return request within 30 days of the date of delivery? If not then you won't be able to ask eBay to step in.
Here's how to contact eBay general customer service to see if they will force a refund from the seller:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
If eBay is not able to help you because the 30 day Money Back Guarantee time has passed then you will need to contact your bank or credit card for a chargeback.