Did you make an offer on a listing, or did you purchase it and want to cancel the order?
If you made an offer that the seller had not yet accepted, depending on the seller’s settings you may have a preauthorization on your account which can look like a charge, but will disappear if the offer is not accepted. If the seller does not require a payment method when you send an offer, you wouldn’t have put in any card information and nothing would be authorized or charged.
If on the other hand you have a completed order that you want to cancel, you’ll need to contact the seller and ask them to cancel the order. In that case, you will see a charge on your account and then if the order is canceled, you’ll have a refund show up eventually.
There may be additional possibilities depending on the exact circumstances.
jonathanbrightlight
·1 year agoDid you make an offer on a listing, or did you purchase it and want to cancel the order?
If you made an offer that the seller had not yet accepted, depending on the seller’s settings you may have a preauthorization on your account which can look like a charge, but will disappear if the offer is not accepted. If the seller does not require a payment method when you send an offer, you wouldn’t have put in any card information and nothing would be authorized or charged.
If on the other hand you have a completed order that you want to cancel, you’ll need to contact the seller and ask them to cancel the order. In that case, you will see a charge on your account and then if the order is canceled, you’ll have a refund show up eventually.
There may be additional possibilities depending on the exact circumstances.