The new manage Offers tool indicates some of my items are ineligible to make offer - do you know why

Question

I have been able to use the new tool on a handful of items, but as I continued trying, ineligible on all items

eastlaneave · Answer

@karols_klosets

1) eBay decides when you can send an offer and to whom. It will be to buyers:

- with the item in their cart, or

- on their watch list, or

- people who have looked at the item often (called "heavy browse")

2) You can only send 1 offer to each watcher/interested party.

- Each watcher will only get 1 offer from you, no matter how long they stay as a watcher.

- If the buyer has gotten too many other offers from other sellers on other items, eBay will wait a few days before allowing them to get more offers.

- A buyer can "opt-out" of offers, and then you can't send them at all.

When you have items eligible for an Offer to Buyers:

- You can use the "Send Offer Eligible" button on this page. When available, it will be on the top, near the Dark Blue "All"

More information:

TIP: If you want buyers to be notified of the lower price, you can either

- lower the price, or

- run a mark-down sale (requires a store subscription)

Buyers will get notified anytime you lower the price by 5%