The items for sale dont match what was sent. The items for sale=brightly colored. I got dull grey.

Question

I would like to send a photo, but cannot do so, to prove the lie.

susanwolterbeek · Answer

Thank you!

inceptions · Answer

Hi @susanwolterbeek

If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.