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The item I sent to the buyer is not the one that was purchased, what should I do ?
The item I sent to the buyer is not the one that was purchased, what should I do ?
2 comments
wooden_flower
Mentor8 months ago@mikidefalco
Message the buyer, explain your mistake. Ask them to open a return request using not as described as the reason. Refund the buyer when you get the item back. Then you can ask the buyer if they still want the originally purchased item - if they do, relist it and let them buy it again.
mikidefalco
OP8 months ago...Okay ,thanks !