The item i bought was Delivered to the wrong address, but shipment status appeared as "delivered "

Question

The item i bought was Delivered to the wrong address, but shipment status appeared as "delivered ".I contacted the seller, but that was unresponsive, in ebay can't open any case,because status appears as delivered,

Please help

eburtonlab · Answer

Check your order details to make sure the correct address appears there. That is the address the seller is required to ship to.

Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.

Good advice for dealing with false tracking:

https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...

What kind of feedback does your seller have?

You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.

tree*fern · Answer

Hi @Anonymous Contact your local post office (or other carrier) for help. The seller's not responsible if the carrier made a delivery mistake, or if you gave the wrong shipping address.

If you need to change your primary shipping address for future purchases:
https://www.ebay.com/help/account/changing-account-settings/changing-address-ebay-account?id=4201