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The buyer left negative feedback by mistake
The buyer left negative feedback by mistake and doesn’t know how to change it, what should I do?
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
The buyer left negative feedback by mistake and doesn’t know how to change it, what should I do?
lady_madonna
Mentor2 years ago@yuliaubis
Send the buyer a Feedback Revision request.
https://www.ebay.com/help/selling/leaving-feedback-buyers/replying-feedback-received-item-sold?id=4102#section2
yuliaubis
OP2 years agoThe buyer having problems with this.
"I tried to rescind the feedback after your e-mail, but the system would not allow the completion of the process. The re-submit button failed to work"