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The buyer hasn't received this yet
Summary: The discussion is about a buyer who has not yet received their purchase. anyforth initiated the conversation, and disneyshopper responded, but no further details or resolutions were provided within the discussion.
The order was successfully delivered according to the carrier tracking information and delivery confirmation available on file. We also attempted multiple follow-up communications with the customer after the delivery notification, but no response has been received.
Based on the carrier confirmation and lack of customer cooperation or communication, the claim appears inconsistent with the documented delivery records. We respectfully dispute responsibility for this case.
disneyshopper
Mentor4 months agoIf the buyer files and Item Not Received case, you respond with the tracking number that shows Delivered. ebay should then close the case in your favor.
anyforth
OP4 months agoI got it, thanks.