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The best way to get an answer to your issue is to search our Help pages for information first. If yo
I've been waiting for Adidas shoes for a month now. **bleep** FedEx! Please switch to another company.
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mr_lincoln
Mentor4 months agoHi @oua026
Really sorry that happened ... the date you want to keep an eye on is the original estimated delivery date. One day past that is when you can process a claim.
You are protected by the eBay Money Back Guarantee for 30 days from the latest estimated delivery date: eBay Money Back Guarantee policy
You can file a claim via the item in your Purchase History that you did not receive your item one day past the original estimated delivery date and up to 30 days after that. Follow the steps in the claim and they will lead to an eventual refund.
You can report a Seller here: Report an issue with a seller | eBay
If you are outside the 30 day window for eBay protection you will have to pursue a dispute with your funding source.