The account is not frozen, and sales proceeds cannot be withdrawn.

Question

My account has been frozen for some unknown reason, and I haven't received my original sales proceeds yet. How can I resolve this? Thank you

disneyshopper · Answer

Go to

Seller Hub > Payouts > Summary

Scroll down to Your Preferences > Payouts > Payout method > Manage

to double check that you have entered the routing number and account number for your checking account.

lady_madonna · Answer

Since you are still a fairly new seller, Ebay can place a temporary hold on your payouts for up to 31 days.

Have you provided all of the financial information Ebay requires to process your payouts?