Locked
Discussions in this board are limited to the original poster and Community Mentors
THAT SELLER CHEATED ME WITH A SAMPLE OF THE PRODUCT AND I TRUSTED
THAT SELLER CHEATED ME WITH A SAMPLE OF THE PRODUCT AND I TRUSTED THE PHOTO AND I GOT A PRODUCT WITH A BROKEN BOX AND THE HEADPHONES WITH MANY SCRATCHES ON THE CASE AND ON THE BUDS.
 
 
 
 
1 comment
comics-scifi-collectibles
Mentor2 years ago@zachesaintelu_0 I am sorry that you had a bad seller. You are covered by the eBay Money Back Guarantee. This not only gets you a full refund but also goes on the sellers record.
You have 30 days from date of delivery to file an item not as described refund request on eBay.
Select the return item button on this page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
Doesn't match pictures or description.
4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your PayPal account to pay return shipping if they are in another country then ask ebay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
2 business days after tracking shows delivery back to the seller the eBay system will automatically refund you if the seller has not already done so.
If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to China or other countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.