Locked
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Temporary Lock on my account, please help
Recently I started receiving this message ""Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore your account to you. Please click here to speak with an Account Security Representative."
I tried requesting a callback, but never received a call, just a message that says that I didn't answer although I provided two different numbers. I tried to locate you from FB, been two hours waiting for an answer. Then I decided to I call directly to customer support, and was asked for some information that I answered correctly. After that, the representative suggested creating another account and using the order number to try to contact the seller with "I am filing a complaint." Now I received a message that the new account is "permanently suspended". I'm really frustrated.
I'm a member since 2013. I recently setup a 2 step verification to protect my account, the only acction that I've been doing different since then, is that I logged in from Firefox Focus on my Android multiple times this week, because I am following a complaint with a seller that sent me an Item that isn't working. After all this years I strictly logged in using a PC.
Please help me.
