Locked
Discussions in this board are limited to the original poster and Community Mentors
Technical issue with shopping cart
The seller sent an invoice for a pretty large group of about 20 items. But there are three other items that are not appearing under the invoiced items and they are separate. But they are also not processing cirrrctiu. In the main cart page, one item is listed 7 times and the other two items are each listed three times. Then when I click on “pay only this seller†I get an error page. I cannot remove the odd repeating items and I cannot pay the seller. Anyone have any ideas? The help section does not have a tech issues topic. So I guess they don’t exist? And forget the AI. One thing about AI is why am I responsible for training it? It should be launched when ut is ready and customers should not be expected to waste their time rephrasing questions and dealing with frustrating delays abc help that isn’t helping. Or give me a dollar or two every time I am forced to interact with it. It will save them tons of money by cutting jobs. Until then launching it is a logical place for expenditures and I should not be expected to have to use it before it works well. Anyone agree?
eburtonlab
Mentor2 years agoTo contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid