Locked
Discussions in this board are limited to the original poster and Community Mentors
Tax Refund Request SR# 1-470390494831
First off this problem has been going on since May of 2023 with "No Help I Site". eBay unjustly collected $827.37 tax from me which I have been trying to get back. Here is the sad emails that I have received from Supervisors claiming to that my case was escalated...
Hello Harry,
Thank you for reaching out to us, this is a Manager email regarding your sales tax refund concern. We understand the importance of a timely resolution, and we appreciate your patience throughout this process.
Upon checking your account details, I can confirm that your case was escalated to the relevant team on 22nd Nov'23 for the processing of the sales tax refund. Please be assured that your request is under review, and we are diligently working towards a resolution.
It's worth noting that due to the high volume of refund requests, the sales tax refund process may take up to 60 business days. We understand that this might be an extended timeframe, and we appreciate your understanding and cooperation during this period.
Rest assured, our team is actively monitoring your case, and we will do our best to expedite the process as much as possible. If there are any updates or if further information is required, we will reach out to you promptly.
We appreciate your continued trust in eBay, and we are committed to ensuring a positive resolution for you.
Thank you for your understanding.
Kind Regards,
Devang D.
Manager - eBay
capt_zee
OP2 years agoI seem to randomly get charged sales tax at checkout on silver bullion and coins purchases. I'm in Ohio and do not get charged sales tax for silver bullion/coins purchases. As a case in point of the randomness: paid for 2 purchases on successful bids I made. On one no sales tax and on the other was charged a sales tax. Checked how each seller listed their items foreach listing. Both had listed in category "Bullion >Silver > Coins". Now I have to call into customer service and request refund of the sales tax, get a SR number and wait 6 months for the refund to be credited back. Each purchase taken one at a time would hardly seem worth the time and effort to follow up, but I make silver & gold purchases several times a week and maybe one out of 10 purchases is charged the sales tax and it adds up, now totaling $827.37. Can anyone shed any light on why this appears randomly charging a sales tax and why does it take eBay so long to reimburse the charge. They tell you 60 business days, just long enough to not get out of a Credit Card dispute, but I actually have outstanding refunds going back to May 2023 which I have to periodically follow up on.
Thank you
Capt_Zee